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How to choose a CMMS Maintenance software

CMMS Maintenance Software

Ask yourself these ten questions before you select a new CMMS system

1. Are you satisfied with your existing maintenance procedures, such as fault detection, work orders, preventive maintenance, and continuous improvements? Do you want a system that are built on your established methods or will you try to use the new system to change your habits?

2. Is the management behind the project? Most CMMS projects fail as the management are not pushing it or do not give enough budget for implementation

3. What do you want to track with the CMMS Product

- Is it enough to track assets history - to identify problematic assets and protect your investment?

- Do you also want to follow maintenance costs? That is cost for parts, labor and contractors associated with scheduled maintenance and breakdowns.

-Do you want to control your spare parts inventory better, based on your assets requirements?

-Do you want to track facilities management?

-Will you use the system for documentation control, as scanned blue prints and manuals?

-What about planning and project management?

4. Who will use the system?

-Only one person, like the maintenance planner or supervisor

-All technicians

-Supervisors in production

-All operators (This is standard for a TPM –type organisation)

5. What kinds of reports do expect from the system?

6. Are you looking for a scalable solution, where you start small and then let it develop?

7. Who are the people who will be doing the implementation, what is their background, have they got maintenance experience to be able to assist you in regards to Maintenance Management?

8.Do you need integration with existing business systems?

9.Do you need paperless solutions like handheld devices?

10.Do you need integration of condition-based monitoring?

In most cases it is most wise to stick to a standard system and keep customizations to a minimum. Remember that customizations on the system need to be redone after upgrade. When choosing a CCMS package, make sure you specify what you want the package to do but not how exactly, as the latter will end up in very expensive solutions. Instead, think of some typical scenarios, and let the sales person show a group of users (operators, technicians, supervisors, and others) the system would handle these scenarios. If you don’t like the usability or if customizations are needed to do the job consider another CMMS system

Do not overbuy a system that is beyond the efforts needed to operate the system or even set the system up. CMMS packages require work and it is very important to choose the proper system that will do what you need it to do.

Oskar Olofsson, 2009

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